Recent Posts

Wanting to make people happy is the best recipe for business success

Wanting to make people happy is the best recipe for business success

I hate when people are unhappy with our business. Call it a character flaw (Proverbs says, “beware when all men speak well of you“). Call […] 

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Why latte art is mandatory for a great coffeeshop

Why latte art is mandatory for a great coffeeshop

You’ve heard it said that we eat with our eyes. So true. Just over 4 years ago when we started MBS I knew we’d have […] 

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Cost savings ideas for your business

Cost savings ideas for your business

Over the last couple of months we instituted a great cost savings idea. It actually started about 5+ years ago, but we continued on in […] 

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How to hire and retain a fabulous staff

How to hire and retain a fabulous staff

How many times haven’t I heard people say they would like to work on their business, rather than in it. They open a coffeeshop with […] 

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Do we sell coffee or caffeine?

Do we sell coffee or caffeine?

The “great” thing about coffee (for those in the coffee business) is it is a legal addiction. Although not classified by the FDA as a drug, […] 

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Just when you think it’s obvious – thoughts on loitering in coffeeshops

Just when you think it’s obvious – thoughts on loitering in coffeeshops

How many people go to the hardware store and grab a cup of the coffee they give to customers, but don’t buy anything? How many […] 

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Yelp – how do you handle a negative review

Yelp – how do you handle a negative review

The definition for yelp is a “bark in an high pitched tone” or “to utter a short, sharp bark or cry“. Interesting. Our Yelp listing […] 

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Charge more than Starbucks and win

Charge more than Starbucks and win

I am amazed at how many people price themselves too cheaply. A friend of mine builds stuff for a living. We were talking about how […] 

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Limit your menu size and make more revenue

Limit your menu size and make more revenue

Just over a year ago we made a number of changes to our menu. We limited the number of “frou-frou” drinks, increased the price of […] 

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